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Jon Ryan's Pub Set To Open Wednesday

Owner is putting the finishing touches on renovations, staff hires.

 

Tewksbury's newest eatery, Jon Ryan's Pub, will open for business on Wednesday, Dec. 14.

The restaurant is located on Route 38 in the former Picadilly Pub.

"The first day (Dec. 14) we will probably be open just for dinner," said owner Bob Ryan. "But after that, we'll be open from 11 a.m. to midnight every day."

According to Ryan, the restaurant will feature casual dining, as well as a separate sports bar area. The menu will feature a variety of meat and seafood entrees, as well as classic pub fare.

The interior of the restaurant has not changed dramatically with the new ownership. However, patrons will notice flat screen TVs have been added to the walls of the dining area to broadcast sporting events.

Despite the name and the green exterior, Ryan has been quick to point out that the business is not an "Irish pub."

"A pub will be opened at the old Picadilly Pub that will be opened by an Irishman," he said at a recent Board of Selectmen's meeting.

Ryan is no stranger to the Merrimack Valley restaurant scene. Before branching out to open his own restaurant, he worked 20 years for the Ninety-Nine Restaurant chain. As General Managing Partner, he opened the Tewksbury Ninety-Nine location about eight years ago and most recently held the same position at the Lowell restaurant on Route 110.

Still, he had no hesitation in going into business for himself.

"I thought it was time. It was my turn," said Ryan, a married father of two adult sons.

Ryan said his staff of about 30 employees is almost filled out, though he is still looking to hire two or three additional line cooks.

His oldest son Jonathan (for whom the restaurant is named), who recently graduated from UMass Amherst with an accounting degree, will help Ryan run the business.

While opening his own restaurant is the fulfillment of a dream, Ryan said he has much bigger plans down the road.

"I'd like to open maybe five more (Jon Ryan's Pubs) over the course of the next five years," he said.

Related Topics: Bob Ryan, Economic Development, Jon Ryan's Pub, Local Economy, Small Business, and dispatches

denise

9:49 am on Sunday, December 11, 2011

Looking forward to trying out the new place! Make it 'kid friendly' and you will have a steady customer!!! Good Luck!

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DaveR

9:56 pm on Sunday, December 11, 2011

Change the carpet, it was rough when the pub was there and your photo shows the same floor

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kck

11:41 pm on Sunday, December 11, 2011

I agree, that carpet was gross. The walls needed a good scrubbing, too.

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CM9

3:12 pm on Tuesday, December 13, 2011

Oh yes change that carpeting! It always looked so gross because people would drop the free popcorn all over the carpet and the Pic Pub staff weren't very good about cleaning it. I was hoping they would get rid of the over laquered 80's furniture, oh well...

satisfied customer

12:15 pm on Monday, December 12, 2011

We look forward to a new local eatery!! Good Luck, and see you soon.

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Chris

3:25 pm on Monday, December 12, 2011

When the Pub closed at the end of April we been looking forward to this. Hope the food is better!

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Joe Bill

4:02 pm on Monday, December 12, 2011

Looking forward to trying the new place. I'm glad someone stepped in and is opening up an other restaurant. Best of luck.

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malcolm nichols

9:50 am on Wednesday, December 14, 2011

Did the construction comply with the new "stretch code" requirements? or was this exempt because it was not a change of use? Wasn't the idea to make construction too expensive for new business to enter the market? Come on you greeners, don't let this happen again!!!

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Jake P

2:20 pm on Thursday, December 15, 2011

same carpet stools etc food was good though

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Mary

6:10 am on Friday, December 16, 2011

Good Luck to the new owners! It takes time to make some money before you can plan a remodel. Give the owner a chance! It is so nice not to see an empty building and the fact that we have another choice of a sit down restaurant.

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Joe Bill

8:40 am on Friday, December 16, 2011

I agree Mary. Give them a chance...this is only the first few days. The gentleman is new to owning restaurants and it's great that we didn't have to stare at yet another vacant building on Main Street for too long.

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Jon Ryans Pubs

10:28 pm on Sunday, December 18, 2011

Thank you Mary. You seem to "Get It" !

Dawn

12:48 am on Sunday, December 18, 2011

Came in for a drink and left unimpressed. The staff was rude, unprofessional, and unkempt. Didn't stay to look at the menu. I also give it six months! It's like the piccadilly but worse!

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Bill Gilman

4:40 am on Sunday, December 18, 2011

Dawn, hopefully you are wrong. Tewksbury needs a strong economy and thriving local businesses. Firtunately, we are blessed to have a variety of excellent local restaurants. From fine dining to casual family places to pub/tavern style places like TJ Callahan's, Sky Box and now Jon Ryan's. And fortunately, there is plenty of business and plenty of customers to go around.

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kck

10:21 am on Monday, December 19, 2011

TJ Callahan's and Sky Box are both gross - dirty and off-putting. I hope that Jon Ryan's Pub is NOT going to style itself after these two "pubs". If you're reading this, Mr. Ryan, please visit both of those places and PLEASE be a little more upscale!
I am looking forward to trying Jon Ryan's in the next week or so, and if I like it I will get a couple of gift cards for the holidays. I hope it is good.

Melissa Gleaton

6:31 pm on Sunday, December 18, 2011

I was thrilled to see the parking lot packed wednesday night. I make it a rule to give a new place a week or so to work out kinks in the restaurant. First night is BOUND to have problems. I can't wait to try it once they have their feet wet.

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Jon Ryans Pubs

10:26 pm on Sunday, December 18, 2011

Thank you Melissa! See you soon! Bob

Jon Ryans Pubs

10:23 pm on Sunday, December 18, 2011

Thank you to all who have tried us out over the last few days. We have found the great majority of our guests to be extremely happy with the overall cleanliness, atmosphere, and more importantly, the quality of the food. "Fresh is the Standard". With regard to the carpet, we did replace the lobby and hallway carpet up to the restrooms and had the plaid carper professionally steamed cleaned. We spend thousands simply painting the exterior, sealcoating and striping the lot. The walls and all furnishings have been scrubbed and sanitized as with the rest of the building. Unfortunately the neglect from the previous owner encompassed things the guest could not possible see but inevitably would have recognized which cost a great deal of money and hard work. Heating and Air conditioning, Hot water Boiler, kitcken and bar equipment, draft system as well as upgrades to all warewashing and sanitizing equipment. Thank you Melissa and all the well wishers for your support. As for Mark and Dawn, we will certainly do our best to prove you wrong as my family plans to be here for a very long time and have invested a great deal into this endeavor. We hope you will try us out again. Thank god there are still folks like us investing in the future of this town who will ultimately contribute a great deal in tax revenue to help support it. We thank all the recent guests who have shown they believe in this community and Jon Ryan's. We hope to see you soon!

Bob Ryan

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Bill Gilman

10:32 pm on Sunday, December 18, 2011

@Jon Ryan's Pub ... since you have entered the comment stream, a question has arisen regarding your hours. We received an email from a resident who said they stopped by over the last couple of the days around 11:30 a.m. or so but you guys were not open yet. This might be a good chance to just clarify your hours of operation.

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Jon Ryans Pubs

2:39 am on Monday, December 19, 2011

As we continued to train an entirely new staff on an entirely new menu, we wanted to focus on getting it right. We believe we have gotten there. The volume of business has been surprisingly overwhelming over the last four days and our vendor partners have worked around the clock to help us out including our local Tewksbury bakery. We will be open promptly going forward. Our hours in the dining room are 11AM TO 10:30PM Sunday through Wednesday and 11AM through 11:30pm Thursday through Saturday. The lounge is open every day at 11AM and closes one hour after the dining room. We will be open Christmas Eve until 5pm and closed all day Christmas day.

Give the perfect gift to all your friends and family with a Jon Ryan's Pub Gift Card. We accept all major credit cards. Ask any of the servers and we will be happy to accomodate your holiday gift card shopping needs. Beginning 12/19/2011 and ending on Christmas Eve, we are offering a 10% discount on all gift card purchases over $1000.00 and unlike other restaurant chains in the neighbrhood, we are offering a $5.00 gift card for every $50.00 in gift cards purchased. Our neighboring restaurants are offering a discount "Coupon" for $5.00 which can only be used with a purchase and only one coupon can be redeemed per vfisit. Now thats a Jon Ryan deal!

Stop by today!

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Jon Ryans Pubs

2:46 am on Monday, December 19, 2011

Call Ahead and place your name on our wait list at 1-978-455-5197.

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Donna Wilson

10:13 am on Monday, December 19, 2011

Went to dinner Saturday night to try out the new restaurant. Owner needs to really improve upon customer service if he wants to make this place a success. Menu limited and not family friendly. Decor wasn't updated at all from the Picadilly. Waitress was so slow it was excruciating and she forgot to return my credit card which I had to get the next day and that took forever. Hopefully all this will improve but if it doesn't - I don't see this place lasting too long.

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Tewks Resident

10:39 am on Monday, December 19, 2011

This restaurant definately needs to " step it up" if they are going to compete with other restaurants on 38. I typically wait until a restaurant is around for a few months to get all the kinks out, but I went there this past weekend with a few friends. Honestly, I heard the service was very slow, the atmosphere inside was the same as the PIC, and the menu was very limited so I wanted to see for myself.

We were seated immediately but our waitress didnt not come over for more than 10 minutes to greet us or take our drink order. There were very few people in the restaurant with servers standing around. When she brought our drinks ( soda and water) we were ready to order, but she said she would be back in a minute. Again we sat for 10 minutes waiting. We place our order and receive the food....both burger order did not have the cheese on them and one of our meals was missing a key component which didnt arrive at the table until we were finished eating and wanted the check. Our waitress did not come back at all until we were done eating...not once to check on us or to see if we needed anything else. We were not even offered a beverage refill until she was bringing the check. An hour and a half for 3 people ordering burgers n fries is ridiculous !

We love Mavericks home cooking, and fabulous service. Again, step it up or this place wont be around next christmas.

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Patty

3:22 pm on Monday, December 19, 2011

When you start a new job, you are not perfect and need time to understand and adjust the policies and procedures. Same with a new restaurant, everyone & everything is new and it takes time to work out all the kinks. JR’s pub is in a perfect location, on a busy main street and if given time will prosper, not only for the owners but for the town of Tewksbury. There are way too many vacant lots on Main Street and I am glad to see that this is no longer one of them. I've lived in this town my entire life and want to see Main Street thrive again! I wish the Ryan family the best of luck in there new endeavor.

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malcolm nichols

3:31 pm on Monday, December 19, 2011

The restaurant business is a "dog eat dog" business. Everyone does not get a trophy here. You have a limited opportunity to impress your diners. Get it right or you won't get a second chance.
No excuses.

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Frank Ribinowicz

3:40 pm on Monday, December 19, 2011

I experienced the same as Dawn.. Funny thing was that I used to be a regular at the 99 in Lowell and had the same experience with the owner of this place..Had no idea it was the same leadership. Beware, the owner has no patience for customers and treats his staff worse..

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COLBY

11:29 am on Wednesday, December 21, 2011

In response to Frank Ribinoviz's post above Frank you couldn't have been my wrong. I have known Bob Ryan for over 20 years. He did not get to manage the number 1 " ninety nine" in the chain by not knowing what he was doing. As far as customer service he offered excellent customer service. You sound like somebody who has a grudge. As far as the way he treats his employees I wish I treated my employees as well as he does.

Melissa Onorato DeVeau

7:49 pm on Monday, December 19, 2011

I haven't been here yet, but plan too.. I'm sure there are some kinks to work out with every new adventure...but since Wednesday their parking lot HAS NOT been empty!
I look forward to checking it out!

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satisfied customer

11:11 pm on Monday, December 19, 2011

short and sweet went before the busy dinner hr (4:45) and after 35 minutes and still sitting with our menues had to leave. I was so hoping for an upbeat, clean, fun place to go in Tewksbury. That is not the case at all and they certainly should have trained the staff........clueless.

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Kathy Spencer

11:47 pm on Monday, December 19, 2011

My husband and I have visited twice since the opening on Wednesday. We experienced courteous friendly service, a clean restaurant with many flowers adorning the lobby and the food was fantastic! We will be making this restaurant a regular stop. Thank you for taking what was an eyesore on Main Street and turning it into what we believe is a wonderful addition to the Route 38 dining scene. Keep it up and don't let these comments discourage you. Some people from this town simply have nothing better to do than complain and complain they do,

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Mary

10:40 am on Tuesday, December 20, 2011

I fully agree with you Kathy! The people who complain should eat at home if they have so many complaints. Maybe someone should do the white glove inspection in their kitchen.

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Jonathan Ciampa

11:29 am on Tuesday, December 20, 2011

I agree with your sentiment, but having everyone eat at home is not going to bring in revenue for the new Pub. Complaints about carpet and stools is one thing, but a 35 minute wait to give a drink order is something else entirely.

Time is extremely valuable and prompt service is essential to a prosperous establishment. The best food in the world is not going to satisfy if it is cold or has been sitting under the heat lamps for 20-30 minutes. When people are done eating they want the check and they want to pay quickly and be on their way.

Mr. Ryan - I wish you the best of luck and I will be down there to see for myself very soon.

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MK

2:39 pm on Tuesday, December 20, 2011

You obviously did not go last night. Wanted to check the place out myself and I thought they allowed smoking. Found out when I tried to order that the kitchen vent shut down and they could not grill food. With the limited menu it was sad to see so many people stare at the menu order a couple of drinks and leave. The last thing we need in Tewksbury is another place just to drink; they don't seem to get it. Sad!

Jake P

7:12 am on Tuesday, December 20, 2011

This is what J R Pub needs once it gets rolling except for # 1 which needs to start immediately
1-Owner needs to walk around himself and introduce himself to patrons. He needs to be on the dining room and bar floor at first
2-Change nasty carpet
3-New barstools they are falling apart and uncomfortable
4- Open up wall between bar and dining room like it used to be very simple fix
5-Put keno back in place
This current crowd is there because it is new. This is not how it will be once the holiday season ends and the newness wears off. He will need regulars.The limited menu is fine with me and Chef Ramsey as long as all items are done to perfection.JMHO

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William Carroll

9:36 am on Tuesday, December 20, 2011

We love the place! Service and food is excellent. The place is immaculate and the music is just right. We will be back.

Bill and Mary Lipsky, Tewksbury Residents

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Bill Gilman

4:23 pm on Tuesday, December 20, 2011

I'm concerned with the tone of some of the complaints. It's almost as if some folks are hoping this new business fails. Constructive criticism is one thing but I'm hoping everyone wants to see new businesses thrive. After all, a failed business benefits no one. And before anyone mentions a benefit to other restaurants, i would argue that there is more than enough of a customer base in the Merrimack valley for every restaurant in Tewksbury succeed. In point of fact, Tewksbury restaurants should be banding together and engaging in joint marketing campaigns. A great example of this is in Leominster, where several Italian restaurants along a particular road coined the phrase "The Mangia Mile" to market dining out in Leominster. The same could be done here in Tewksbury.

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MK

4:38 pm on Tuesday, December 20, 2011

While I share your concern believe me I hoped that this business would thrive and become a positive part of our community. May I suggest that you visit the location yourself and write your own opinion of the restaurant. If you find that they are improving I will definitely give it another try.

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Mary

6:48 pm on Tuesday, December 20, 2011

Very well stated Bill. Give the place a chance!

COLBY

5:12 pm on Tuesday, December 20, 2011

In response to Frank Ribinoviz's post above Frank you couldn't have been my wrong. I have known Bob Ryan for over 20 years. He did not get to manage the number 1 " ninety nine" in the chain by not knowing what he was doing. As far as customer service he offered excellent customer service. You sound like somebody who has a grudge. As far as the way he treats his employees I wish I treated my employees as well as he does.

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Shannon Scopa

7:33 pm on Tuesday, December 20, 2011

I had lunch there yesterday and while it was obvious the server was inexperienced, she was quick to stop by and take our drink orders and she was very friendly. We didn't wait long for our food, and it was delicious. The champagne vinaigrette on my salad was especially good. Give the place a chance, Tewksbury. I'm sure they'll iron out the kinks in the months ahead. A local pub is a far better thing than another chain ala Applebee's.

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Little tree

11:44 pm on Tuesday, December 20, 2011

It bothers me that so many of the negative comments began even before the doors open as if it is expected to be a bad place. The food is really good especially the fried egg on a burger. That was a new one for me and surprisingly good! It seems many of you walked in expecting your experience to be bad. Negativity feeds on negativity and your server senses it and it makes them nervous. It is only the first week. It takes a bit for the kinks to get ironed out and a compassionate, understanding clientele.

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Dan O'Neill

9:07 am on Wednesday, December 21, 2011

My wife and I stopped in last weekend for a quick lunch and drinks....service was excellent & the food was super!
Good addition to the Tewksbury dining scene....good luck!!

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Paulie

6:02 pm on Friday, December 30, 2011

I went in today for a late lunch with my co workers. The service was great. I had the calamari and buffalo wings for an appetizer. The calamari was super fresh with light breading. You could tell they were cooked in clean oil. They were perfect. The wings had a nice sauce on them. Not just straight Franks Red Hot like the 99. I got a bacon cheese burger with a fried egg on top. Excellent!! Going on the hall of fame list. Kitchen manager came out for a visit to check on things. The owner also came by. They have a great team in place. For those who did not have a good experience here give them another shot. Alot goes into opening a new restaurant. It takes a few months to work out the kinks. Everything was perfect. The food backs up what it says on the sign. "fresh is the standard".!!!

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Paulie

6:06 pm on Friday, December 30, 2011

The fries were awesome too. Keep up the good work.

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denise

7:00 pm on Friday, December 30, 2011

May have to come by and see for myself...the location is great...i really hope they stick around and have a 'family' feel...i am hoping.

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rick3

1:25 pm on Sunday, January 1, 2012

this was my second visit and both times the food was great and the staff was excellent! wishing Jon Ryan's pub a successful year. can't wait to go back.

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Joe Bill

5:11 pm on Sunday, January 1, 2012

I sat at the bar and the service was very good. 2 highly attentive and personable bartenders. I will go again soon.

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Dan O'Neill

10:46 pm on Sunday, January 1, 2012

second visit...service & food was excellent....thank you!!

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Jessica Lappin Thurston

10:00 am on Monday, January 2, 2012

I just had my second visit yesterday for lunch-food, service, and atmosphere were excellent. Two members of my party ordered the baked scrod while I had the fish and chips. Fresh really must be the standard there as we were told fish is delivered fresh 6 days a week! Despite my New Years resolution I chose the fries as one of my sides. Delicious! So thick and yummy and with no salt added and the fish was cooked perfectly to a golden crisp without being soggy. Between the complimentary side salad (or soup) and the generous portions I left a very satisfied customer. I even got a dessert to go. On my way out the door I checked out the new bar area which had a nice crowd of people enjoying the Pats game. I think next time I'll give this side of the restaurant a try.

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Cathy

6:07 pm on Saturday, January 14, 2012

My two sisters and I stopped by for lunch last Saturday. We had a very good experience. We sat in the bar area, ordered grilled chicken salads and soup. Everything was delicious. Very happy with the service. It was pretty crowded and the bartender had to both serve tables and the bar. He managed fine with no complaints from us. I do hope the menu is expanded though. We'll be back!

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